Researcher, Interviewer, UX/UI Designer
Rooms for opportunity:
For the on-boarding form, the team researched a TurboTax, a company that designed a tedious task and made it user-friendly.
a. Colorful Icons
b. Save Points
c. Assistive Text
d. Progress Updates
e. Empathetic Copy
One of the methods we used to combine the steps is progressive disclosure, the purpose of this is to solve information overload by not showing all the parts that the user needs to know at a specific time.
For more details about how we simplified the form please contact me.
Old Prototype without Progressive Disclosure
New Prototype with Progressive Disclosure to combine pages
Part of the stakeholder’s business goal was to provide a service that helps users get their questions answered. Pandia's doctors a plentiful knowledge base of women's reproductive health already published on the web. Our tasks as a designer were to design a Question and Answer section using an Algolia search API. The Algolia Search API enables a user to type a keyword into a search bar and pull from the most relevant information from the doctor's plentiful knowledge pool.
I worked on the Q & A.